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Community-Based Care Coordination Across Washington State
We help individuals and families navigate healthcare, behavioral health, disability services, housing, employment, and community resources — with dedicated Care Coordinators who stay involved at every step of the journey.

Brand Promise
We Stay Involved.
Because meaningful support doesn't end with a referral.
Point Healthcare Services is a community-based care coordination, navigation, and support organization that helps individuals and families navigate healthcare, behavioral health, disability services, housing resources, employment supports, and other complex systems throughout Washington State.
To help people navigate complex systems, access meaningful support, and move forward with confidence.
A future where every person has the support, resources, and opportunities needed to thrive.
We Stay Involved. Because meaningful support doesn't end with a referral.
Typical Navigation
Point Healthcare Services
We stay involved until you've moved forward — with confidence.
Real people. Real involvement. Real follow-through.
In your home, hospital, or community — wherever you are right now.
We start with your goals, your strengths, and what matters most to you.
A personalized action plan with real steps, real resources, clear follow-up.
Support doesn't end when a referral is made. We follow through.
We check in, adjust, and celebrate wins with you along the way.

“Meaningful support requires relationships, advocacy, and follow-through — not just a handoff.”
Illustrative stories reflecting the experiences of people we support across Washington State.
Outcome: Client safely returned home and became more engaged with ongoing support.
Outcome: Client maintained housing and strengthened long-term stability.
Outcome: Client successfully completed treatment and improved independence.
Outcome: Improved access, confidence, and self-advocacy.
Outcome: Improved educational outcomes and future opportunities.
Outcome: Reduced isolation and increased engagement.
For Providers & Referrers
Hospitals, clinics, managed care plans, families, and individuals all welcome.
Point Healthcare Services collaborates with leading managed care organizations and community partners to help individuals access coordinated, person-centered care. These partnerships strengthen our ability to connect people with healthcare services, community resources, and ongoing support that improves health outcomes and promotes health equity.
240+ verified Washington resources, organized by what you need — no sign-up, no referral required.
Meeting individuals in their homes, hospitals, facilities, and communities — wherever they are.
Referrals from providers, hospitals, families, and individuals are welcome.
Our programs are free for eligible Medicaid (Apple Health) members. No referral too complex.
We're here to help figure it out together. Or take the 30-second eligibility check.